Purchasing a new home is an exciting milestone, marking the beginning of a new chapter in life. However, it’s essential for new homeowners to be aware of their rights, especially when it comes to the often-overlooked process of snagging. Snagging refers to identifying and rectifying defects or issues in a newly built property, ensuring that it meets the promised standards. In this article, we’ll delve into the legal aspects of snagging and help you understand your rights as a new homeowner in the UK.

Understanding Snagging

Snagging is a comprehensive inspection process carried out before the final handover of a new property. It involves identifying and documenting any defects, imperfections, or unfinished work that needs attention. This may include anything from cosmetic issues like paintwork and tiling to more serious structural concerns.

Your Legal Rights as a New Homeowner

1. New Home Warranty
Most newly constructed homes come with a warranty, such as the National House Building Council (NHBC) Buildmark warranty. This warranty typically covers the first 10 years after completion and protects against major structural defects. During the initial two years, the builder is usually responsible for addressing any snagging issues that arise.

2. Consumer Rights Act 2015
The Consumer Rights Act 2015 provides protection for homebuyers by requiring that goods and services, including new homes, must be of satisfactory quality, fit for purpose, and as described. This legislation is crucial in holding builders accountable for addressing snagging issues and ensuring the property meets the expected standards.

3. Snagging Survey
New homeowners have the right to commission a professional snagging survey before completing the purchase. This survey will help identify any issues that may not be immediately apparent, giving you the opportunity to request that the builder rectify them before you move in.

4. Defective Premises Act 1972
The Defective Premises Act 1972 holds builders accountable for ensuring that properties are constructed with reasonable care and skill. If your new home suffers from defects that pose a risk to your health or safety, you may have legal recourse under this act.

5. Communication with the Builder
Effective communication with the builder is key. Document all snagging issues in writing and keep a record of your correspondence. If the builder fails to address the issues within a reasonable time frame, you may need to escalate the matter through legal channels. As you would expect, any steps possible must always be taken to avoid costly, and timely legal actions.

Understanding your legal rights as a new homeowner is crucial when it comes to snagging issues. From new home warranties to consumer protection laws, the legal landscape provides avenues for recourse if you find yourself facing defects in your recently purchased property. Be proactive, conduct a thorough snagging survey, and communicate openly with the builder to ensure your new home meets the standards you rightfully expect. Remember, a well-informed homeowner is better equipped to navigate the legal aspects of snagging and enjoy the full benefits of their new investment. Infinity ProServ is always available to offer any new homeowner support with a snagging survey. Simply call 0800 148 8088, or complete the form below, and one of our team will contact you.